My Tickets

#001RepliedHardware

My laptop screen flickers when on battery power

Submitted May 30, 2026 · 2 messages

2 files

Marcus Chen05:55 PM

Hi, my laptop screen has been flickering badly whenever I unplug the charger. It only happens on battery power. I've attached a screenshot and a short video showing the issue.

Attachment: screen-flicker.jpg — screenshot uploaded by user

flicker-demo.mp48.4 MB

Alex RiveraSupport Agent06:00 PM

Hi Marcus! Thanks for the detailed report. From the video, this looks like a GPU power-state transition issue. Please try: 1) Go to Device Manager → Display Adapters → right-click your GPU → Properties → Power Management tab → disable "Allow the computer to turn off this device to save power". 2) Update your display driver to the latest version from the manufacturer's website. Let me know if the flickering persists after these steps.

Reply to support⌘+Enter to send